top of page

We would like to remind you that Labour Day in Australia is observed on the first Monday of October each year. This significant day honors the contributions and sacrifices of workers throughout history, emphasizing the importance of fair labor practices and workers' rights. Labour Day also marks the arrival of spring, a season symbolizing renewal and growth.


We encourage everyone to enjoy this well-deserved break and spend time with loved ones, rejuvenating for the exciting opportunities that lie ahead.


In observance of Labour Day, our office will be closed on Monday, 7th October 2024. We will resume normal business hours on Tuesday, 8th October 2024.


For any urgent matters, please contact your VCMM BDM directly.



7 views0 comments

Since its founding in 2013, Vast Capital Mortgage Management (VCMM) has consistently followed a customer-centric approach and a commitment to professional service, focused on delivering top-quality mortgage loans and financial solutions to borrowers.


VCMM offers comprehensive loan services, From pre-loan scenario discussion to post-settlement customer care, we provide one-stop support throughout the loan process.


1. Real-Time Online Customer Service:


Please visit the official website of Vast Capital Mortgage Management

and click on the “Let’s Chat!” button

in the bottom right corner

for real-time online consultation.


Service hours:

Monday to Friday,

9:00 AM - 12:30 PM, 1:30 PM - 5:00 PM

*Outside of our service hours, feel free to leave a message with your inquiries, and we will get back to you via email as soon as possible to provide assistance.



2. Customer Service Hotline:


Customer Service Hotline:

1300 776 276


Service hours:

Monday to Friday,

9:00 AM - 12:30 PM, 1:30 PM - 5:00 PM



3. Email:


For any issues related to post-settlement, such as online banking, loan statements, repayments, loan details, updates to personal information, or loan discharge


please contact us at:

*To ensure the safety of your account and funds,

please contact us using the email address you registered with VCMM.



You can also arrange an appointment with a VCMM Customer Service Specialist

to receive a more direct and personalized service experience.


Our customer service team is consistently on hand and enthusiastic about offering you knowledgeable assistance and comprehensive support.




 

Vast Capital Pty Ltd ACN 630 388 635 Australian Credit Licence 514947 (VCMM). Loans are subject to credit criteria and terms and conditions. Fees and charges apply. VCMM welcomes referrals subject to prior arrangement. Real estate agents and brokers should contact VCMM to arrange accreditation prior to making a referral or loan introduction.





 

9 views0 comments
VCMM

On this Father’s Day, we want to honor the unwavering strength and dedication of fathers everywhere. A father's love is steadfast and strong, always committed to providing a fulfilling and secure home for his family.


May this Father’s Day be filled with joy, appreciation, and quality time with your loved ones. Thank you for trusting us to be part of your journey.


Happy Father’s Day!


Best wishes from VCMM.



5 views1 comment
bottom of page